Scientific publications:

Boztepe, S, Linde, P and Smedberg, A (2023) Design Making Its Way to the City Hall: Tensions in Design Capacity Building in the Public Sector, in proceedings of IASDR conference, Milan

Christiansson, J., Boztepe, S., and Morelli, N. (2023), How can Libraries Foster Civic Engagement in Digital Public Service Development? Policy brief article included in the publication ‘Fast Track to Vision 2030’ by Nordforsk that is disseminated directly to the Nordic Council of Ministers, the Nordic Council, policy makers and senior officials in the Nordic cooperation.

Starostka, J., Morelli, N., & de Götzen, A. (2023). Transformative Role of Service Design – a Case Study of a Public Library. Paper presented at ServDes2023, Rio de Janeiro, Brazil.

Starostka, J., de Götzen, A., & Morelli, N. (2023). Design facilitation in public sector – learnings from public libraries in Denmark. In The 6th International Conference on Public Policy (ICPP6), Toronto Metropolitan University’s Faculty of Arts and Public Policy, 27-29th June 2023.

Christensen, C. V., Ehrenberg, N., Christiansson, J., Grönvall, E., Saad-Sulonen, J., & Keinonen, T. (2022). Volunteer-based IT Helpdesks as Ambiguous Quasi-Public Services: A Case Study from Two Nordic Countries. In NordiCHI ’22: Nordic Human-Computer Interaction Conference, pp. 1-12

Starostka, J., de Götzen, A. & Morelli, N., (2022) Design thinking in the public sector – a case study of three Danish municipalities, In: Policy Design and Practice. 5, 4, p. 504-515

De Götzen, A., Starostka, J., Saad-Sulonen, J., Ehrenberg, N. & Linde, P., (2022), PDC Place Nordic: participatory design in/for the digitalization of public services, PDC ’22: Proceedings of the Participatory Design Conference 2022. Association for Computing Machinery, Vol. 2. p. 286-287

Starostka, J. & De Götzen, A., (2022) “What a designer does in a municipality?” – different approaches towards design in three Danish municipalities, DRS2022: Bilbao. Design Research Society, 15 p. (Proceedings of DRS).

Christiansson J., Grönvall E., and Saad-Sulonen J. (2021) Setting the stage for the participatory design of public e-services: public libraries as hosts of Civic Innovation Centres. 18th Scandinavian Workshop on E-Government (SWEG),  January 27-28, 2021.

Press releases: 

“Three ITU projects selected for NordForsk policy brief collection on how we reach the sustainability targets”, ITU website, October 2nd, 2023

“Borgerinvolvering på biblioteker kan forbedre digitale velfærdsløsninger”, Innovationsfonden, May 23rd, 2023

“Libraries can help to increase public participation in digital welfare solutions”, NordForsk, November 22nd, 2022

“Nyt forskningsprojekt skal få folket med i udvikling af digital velfærd” Teknologiens Mediehus, April 21st, 2021

“Brugerdeltagelse skal bidrage til den digitale omstilling” Tech Management, April 19th, 2021

“New research project at ITU: How can we make digitalization of the public sector a citizen driven project?” ITU, April 16, 2021